Finance and Administration

The accompanying worker is responsible for assisting families with the invoicing / purchasing of services that are recommended by Coordinated Access.

Direct Invoicing from Service Provider

Services providers must invoice the Youth Services Bureau to the attention of Coordinated Access. Invoices must include the following information:

  • child /youth name  clearly identified
  • description of service provided
  • hourly rate and hours provided
  • date(s) the service was provided
  • total amount invoiced
  • clear mailing address including  postal code

Families / Respite Providers Invoicing

Families invoicing for in-home supports must complete and submit the Coordinated Access Invoice form on a regular basis. The form should include the following information:

Example Form: Blank Invoice CA SAMPLE Invoice Form: Blank Invoice CA

    • child /youth name clearly identified
    • description of service provided
    • name of service provider and signature on invoice in designated area
    • hourly rate and hours provided
    • date(s) service was provided
    • total amount invoiced
    • clear mailing address including postal code

Services Being paid by Cheque

Cheques are payable to the service provider or the presenting worker – cheques are not payable to families. We ask that the accompanying worker support the purchase or registration of services directly. Cheques are only mailed to or held for the accompanying worker. Following the purchase of service ensure the following is completed:

  • original receipts must be provided to Coordinated Access
  • the client code must be referenced on the receipt or attach a copy of the cheque stub to the receipt
  • should cheques be returned or not used please indicate the reason
  • should the funds not used or partly used, please make the cheque payable to the Youth Services Bureau of Ottawa to the attention of Coordinated Access and indicate the reason for the reimbursement.