Referral Process

Step One

A service provider suggests the IPC process when current services are not able to meet the child/youth’s needs. The child/youth and their family will be asked to name any service providers who should be included in their care team.

Step Two

The service provider will make the referral to Coordinated Access by submitting an application form, the CANS and the youth or family’s consent. The child/youth and family will be invited to present at Coordinated Access.

Step Three

If the criteria is met, a team of providers from different agencies/organizations is brought together for a meeting with the child/youth and their family to create a holistic plan of care.

Step Four

The service provider brings a team of providers from different agencies/organizations together for an initial meeting with the child/youth and their family to create a holistic plan of care

Step Five

Ongoing meetings and updates to the plan and the team may occur to support the child/youth in reaching their goals.

The Mental Health Committee at Coordinated Access determines if the referred child or youth meets the criteria for the Integrated Plan of Care process. In order to ensure appropriate cross-sectoral representation, for children and youth being referred to Coordinated Access for the Integrated Plan of Care process, the Mental Health Committee may be augmented by other service providers based on the child or youth’s identified needs. The Mental Health Committee is experienced in making recommendations and/or service plans for children and youth with complex mental health needs. They are also experienced in determining a client’s eligibility to access the mental health flex funds and multiple complex special needs funds.

Coordinated Access facilitates the work of the Mental Health Committee (scheduling meetings, ensuring records of meetings, supporting decisions taken at meetings, providing briefings and background information to support decision-making). They will also promote flexibility and exchange of services and facilitate the possible links to other services through Coordinated Access if the client does not meet inclusion criteria.